Wednesday, August 27, 2014

A Day in the Life of a Pharmaceutical Sales Representative



By Rick Fromme

The pharmaceutical industry has weathered some highs and lows in the recent past ― mobile technology,healthcare reform, increasing regulations, and global economic issues have all affected many leading firms. Some have had to lay off some of their sales force and other positions. Nonetheless, most industry pundits believe there’s still a robust job market for those looking to get into pharmaceutical sales jobs.

As with the need for many other clinical, administrative and IT healthcare jobs, one of the primary factors driving its anticipated growth rate is demographics.  All those once “Dancing-in- the-Street” Baby Boomers are now reaching their Golden Years, some in better health than others. This massive age shift within America’s and other Western nations’ population is profound. The number of Americans aged 65 and up is expected to nearly double in the next decade. Some estimate nearly 70 million people will reach age 65 and over by 2030. This major change in the U.S.’ population is one of the principle reasons pharma sales jobs will continue their upward momentum through increased demand. Why? Because the majority of prescriptions are written for individuals 65 and older. Our advances in healthcare are also contributing to this seismic age shift due to healthier lifestyles, new medical devices, innovative surgical techniques, better aftercare and, of course, the research and development of pharmaceuticals that also help prolong life and/or facilitate people’s ability to live well into their “twilight” years.  

There are a few other reasons why choosing a pharma sales job is an excellent career choice to pursue in this growth industry. 

For one thing, the pharmaceutical industry is virtually recession-proof. People, their beloved pets and livestock will always suffer from illness. Humans (plus our companion and livestock animals) will continue to need drugs to assist in their healing after an injury or illness, to thwart potential diseases, to recover after surgery, and to enjoy a higher quality of life.  

Furthermore, pharmaceutical companies invest more in research and development more than any industry, nearly tripling what the automobile industry spends. Because of the potential for huge profits, pharma firms spend millions to develop new drugs and treatments. Considering the actual number of drugs being researched that actually other do receive FDA approval, it’s not uncommon for pharma companies to have a one in ten success rate as to which of its drugs currently under research and development actually makes to the marketplace.

Take a look at the FDA’s report, “Approved Drugs 2013,” to see all the new drugs that were recently approved. In fact, the report points out: 

“One-third (33%) of the NMEs [New Molecular Entities] approved in CY 2013 (9 of 27) were identified by FDA as First-in-Class, meaning drugs which, for example, use a new and unique mechanism of action for treating a medical condition. First-in-Class is one indicator of the innovative nature of a drug and a 33% First-in-Class approval rate suggests that the group of CY 2013 NMEs is a field of innovative new products.”

Most major firms predominately focus on promoting a handful of drugs at any one time. Over 70% of a firm’s revenue comes from 20% of its drugs ( as per PhRMA’s [Pharmaceutical Research & Manufacturers of America] “Pharmaceutical Industry Profile 2001”). While there are associated financial risks, the potential for profit is much higher. The pharma industry’s commitment towards future products is yet another factor that continues to make pharmaceutical sales jobs a vibrant career choice.

Find Pharmaceutical Sales Jobs on MedMasters.com

Characteristics & Education


Generally speaking, successful pharmaceutical sales representatives are intelligent and extremely
professional. A pharmaceutical sales representative sells technologically and chemically advanced products to highly intelligent physicians, APRNs and PAs in very professional environments. A pharma rep is expected to sell their firms’ multimillion-dollar drugs to skilled providers across the full panoply of different specialties.

A minimum of a bachelor’s degree from an accredited university or college is required to become a pharmaceutical sales representative. Pharmaceutical companies prefer candidates with degrees in a life science (such as biology). However, sometimes a firm will consider applicants with other bachelor’s degrees.  Graduating from college with a high GPA demonstrates you’ve the wherewithal to master new information and have the discipline to reach a long-range goal. 

That said, the competition to break into pharmaceutical sales at the college level ― any level, really ― is extremely competitive. Some pharma firms recruit their sales personnel from recent or soon-to-be graduates. And some major pharma firms recruit directly from college campuses at job fairs, etc. Securing an interview can be challenging.  Quite often, the interviewer’s schedule is filled up very quickly as only a dozen or two students of about of 15,000 may be selected for a one-on-one.  Be prepared, however. You thought final exams were tough? The pharmaceutical interview process is probably one the biggest series of “exams” you’ll ever encounter.  

Sometimes, licensed health care clinicians decide to transition into pharma sales. There are severaltransitions often seen in within the field of medical and pharmaceutical sales.  Some of these include:

  • Moving from a career in pharmaceutical sales to selling medical devices or products
  • Moving from a clinical role to a sales role
  • Forced transitions, i.e., layoffs, downsizing

Many pharmaceutical and medical device companies are moving to a more clinically oriented sales approach.  To accomplish this, some companies have transitioned from hiring B2B sales persons to hiring sales reps who can sell, and who, through their previous clinical expertise, are able to provide experiential information and value to their clients.  

Medical products such as laboratory equipment, radiological and surgical products often involve hands-on demonstration. Hence, hiring an employee with clinical skills proves advantageous. Adding a sales representative with clinical background establishes product credibility, customer trust. Depending upon the type of equipment or product the clinical salesperson is representing, s/he may be involved in training medical personnel (including physicians) on how to use the equipment (i.e., robotic surgery platforms such as the da Vinci).  

Professionally speaking, a pharmaceutical sales representative must be flexible, resilient and capable ofchanging their schedule ― sometimes at the last minute because many of their clients (physicians, dentists, veterinarians, ARNPs and PAs encounter emergencies). 

Given the above caveat, sales reps are usually charged with having a daily, weekly and monthly roster of clients on whom to call. On average, that’s about eight to ten per day, depending upon the size of the pharma rep’s territory and how many clients are included within it.  The number of doctors in an urban area is higher than in rural ones ― particularly in cities with a strong medical community, such as Jacksonville and Gainesville in Florida, Birmingham, AL; Atlanta, GA; Rochester, MN; Scottsdale and Phoenix, AZ; the Washington, D.C. area (with its numerous military/medical facilities), etc. 

A typical day may start off early with a breakfast meeting at a doctor’s office and end after 10 p.m. after sharing a meal at a restaurant with several physicians in a busy group practice. Subsequent sales calls are made in the mornings and afternoons. 

In this article, I discussed several reasons why becoming a pharmaceutical sales representative is an intelligent career choice, especially citing the changing demographics of the American population. I also provided an overview of pharma companies’ research and development, especially regarding bringing new products to the marketplace. I then discussed some of the personal and professional characteristics of successful pharmaceutical representatives, and also highlight requisite educational requirements. If you found this article useful, please feel free to share and repost it. If you have any questions or comments, as always, I’m eager to read them.


Rick Fromme combines entrepreneurial enthusiasm with an insider's knowledge of the medical industry to co-found MedMasters.com. Both his drive and perspective help provide health care professionals with a superior mechanism with which to communicate, network and market their strengths. Prior to founding MedMasters.com, Rick operated a highly successful medical device distributorship. Other milestones in his 12-year career in the medical industry include a key position at a medical device start-up company that was later sold to the Ethicon Endo division of Johnson & Johnson. You may also reach Rick by connecting with him on FacebookTwitterGoogle+LinkedIn and YouTube.

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1 comment:

  1. After reading this article, II can see why they make the big bucks. :D

    ReplyDelete